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Paramedic Pilot Programme
What was this programme?
HCL trained a Paramedic to deliver care for housebound patients with complex needs, including Learning Disabilities and conditions such as COPD and diabetes. This included routine tasks such as vaccinations for shingles and flu. The aim was to support GPs and prevent crisis through early proactive intervention and forward planning.
Was the programme successful?
50-75% of the acute visits in Practice during the pilot programme could be managed by the Paramedic. The programme helped to improve the patient experience, reduce GPs workload and connect various services and partners across the system.
What were the key learnings?
By spending time with patients, the Paramedic was able to create long-term care plans and coordinate other services as needed. GPs were only involved in more complex cases, helping to reduce the time required of them.
How has the pilot been integrated into the Federation?
The Federation is now working with several paramedics across our four Primary Care Networks to support our member Practices.
Other Federation services
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Community Dermatology Services
HCL’s Community Dermatology Service offers care close to home for patients with a range of chronic skin conditions, including eczema, psoriasis and severe acne.
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Community Diabetes Service
The service helps type 1 and 2 diabetes patients aged 18+ who are registered with HCL’s member Practices to self-manage their condition and reduce the risk of complications.
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Community Cardiology Service
Healthcare Central London’s Community Cardiology Service offers care close to home for cardiology patients.
“Having the addition of a Paramedic to our workforce has been really beneficial for both GPs and patients.”
Aisha Laskor
GP, St John’s Wood Medical Practice