CHWWs are a local team who already live in the community and provide personalised, non-clinical support to improve health and connect people with local services, via home visits.
Additional Roles Reimbursement Scheme (ARRS)
This scheme was introduced in 2019 as part of the Government’s commitment to improving access to Primary Care. At HCL, we believe that healthcare requires a community-centred approach and we recruit ARRS roles that best suit the needs of our local population.
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ARRS roles currently recruited by HCL include:
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01
Advanced Nurse Practitioners
Advanced Nurse Practitioners, who are educated to master’s level or equivalent, use their advanced skills and knowledge to better meet the needs of the people they care for.
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02
Care Coordinators
Care Coordinators work with GPs and other Primary Care professionals to provide personalised care to patients that reflects local Primary Care Network (PCN) priorities and tackles health inequalities.
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03
Dietitians
Dietitians are qualified and regulated health professionals that assess, diagnose and treat dietary and nutritional problems at an individual and wider public-health level.
They use the most up-to-date public health and scientific research on food, health and disease which they translate into practical guidance to enable people to make appropriate lifestyle and food choices.
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04
Digital & Transformation Leads
Digital & Transformation Leads support increased access to care for patients through the adoption of new technology and other initiatives, help PCN staff to work more effectively and support the sustainability of GP services.
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05
First Contact Physiotherapists
First Contact Physiotherapists are qualified autonomous clinical practitioners who can assess, diagnose, treat and manage musculoskeletal problems and undifferentiated conditions.
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06
GP Assistants
GP Assistants arrange clinical support (e.g. referrals, tests and follow-ups), conduct simple clinical observations, provide administrative support and explain procedures to patients.
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07
Health & Wellbeing Coaches
Health & Wellbeing Coaches use their skills to help people make conscious and informed health choices, change behaviours and encourage proactive management and prevention of illness.
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08
Clinical Pharmacists
Clinical Pharmacists conduct structured medication reviews (SMRs), provide independent prescribing/deprescribing and give medication advice to healthcare professionals and patients.
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09
Pharmacy Technicians
Pharmacy Technicians apply their pharmaceutical knowledge in tasks such as medicines reconciliation and prescription management support.
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10
Social Prescribers
Social Prescribers connect people to non-medical community-based activities, groups and services in order to meet their practical, social and emotional needs (e.g. specialist advice services, the arts, physical activity and nature).
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11
Nursing Associates
Nursing Associates deliver hands-on, person-centred care, such as conducting clinical observations and clinical health checks, and support registered nurses who focus on more complex clinical care.
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12
Paramedics
Paramedics in Primary Care can provide a rapid response to deteriorating patients and patients with long-term conditions, minor injuries and minor illness, as well as offering telephone triage and home visits.
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13
Family Navigators
Family Navigators support families in accessing essential services and resources. They provide guidance, connect families to appropriate support systems, and help address challenges across parenting, mental health, education (+ more).
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14
Care Navigators
Care Navigators are based in GP practices and support local residents with proactive care plans. They can also action community referrals to physiotherapists, district nurses or social services.
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15
Other services
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Respiratory and Spirometry hubs
HCL’s Respiratory and Spirometry diagnostic hubs are for any patient (aged 18+) who is registered with a HCL member Practice and who has a respiratory condition, such as asthma or chronic obstructive pulmonary disease (COPD).
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Primary Care Network (PCN) development
By supporting HCL’s four PCNs with administration, learning and development, recruitment and other services, they can focus on providing the best possible care to patients.
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HCL’s Community Dermatology Service offers care close to home for patients with a range of chronic skin conditions, including eczema, psoriasis and possible symptoms of skin cancer.
HCL’s Community Dermatology Service offers care close to home for patients with a range of chronic skin conditions, including eczema, psoriasis and severe acne