Community Diabetes Service

In August 2023, Healthcare Central London (HCL) and Central London Community Healthcare NHS Trust (CLCH) launched a Community Diabetes Service. This service is designed to support adults with Type 2 diabetes in self-managing their diabetes and to help them to improve their blood sugar control to reduce the risk of diabetes complications. The Community Diabetes team consists of diabetes consultants, GPs, specialist nurses, dieticians and administrative staff.

See HCL’s member Practices

Healthcare professional using a digital machine

How do I make an appointment?

If you are registered with one of HCL’s member GP practices and would like to be referred, please make an appointment with your GP who will assess whether this service might help you.

Many people with diabetes are managed by their own GP, but the Community Diabetes Service is available to those who need additional support or have been advised to consider injectable therapy for diabetes.

What happens after my referral?

If you meet the service criteria, there are a number of care pathway options for the clinician to consider, including:

  • Refer to a multidisciplinary team (MDT)
  • Receive expert advice and guidance
  • Attend a clinic in one of our three hubs
  • Meet with a Diabetes Specialist Nurse (DSN)
  • Receive new prescription or treatment course
  • Attend education groups and workshops

How long do referrals take?

All referrals will be triaged by a clinician within 72 working hours of receipt, and the most appropriate care pathway for you decided.

What are the benefits of this service?

HCL’s new Community Diabetes Service creates a truly integrated system across multiple care providers that promotes best practice, eliminates inefficiencies and helps to reduce inequalities.

The benefits of the service include:

  • Improving the quality of diabetes management within Primary Care;
  • Aim to decrease the number of patients directed to inappropriate care pathways;
  • Aim to reduce hospital admissions;
  • Improved access to clinicians for specialist advice;
  • Empowerment of patients to self-manage their condition and live more independently;
  • Proactively targets people who are at high risk from their diabetes.

“Collaboration for excellence: alone we can do so little, together we can do so much.”

Nadia Mensah

Senior Diabetes Specialist Nurse (DSN), Central London Community Healthcare NHS Trust